CanopyCue

Support

For help, email team@getbananaapps.com. Include your iOS version, CanopyCue version, what you expected, and what happened. Do not include sensitive conversation content, API keys, passwords, or financial information.

Common issues

• No internet: Existing local conversations remain available, but a connection is required for a new AI reply.
• Rate limited: Wait for the time shown in the app, then try again. Limits reset automatically.
• Service unavailable: Try again later. The AI provider or protected CanopyCue backend may be temporarily unavailable.
• Unexpected guidance: AI guidance can be inaccurate. Check important information before acting.

Delete or reset data

Open CanopyCue Settings to delete all conversations while keeping preferences and progress, or choose Reset all local data to remove conversations, progress, preferences, and onboarding state from the device.

Accounts and billing

CanopyCue currently has no user accounts, subscriptions, or in-app purchases. You do not need login or billing details to use the app.

Privacy and terms

Read the Privacy Policy and Terms of Service for more detail.